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Branding · University of Kansas · Jan 2023 to Apr 2024

KU Brand

The KU Brand Center home page hero, with the Campanile against the sky and the brand grid over it

Outcome

  • +30%Traffic across ku.edu after launch
  • ~100KVisitors a month across ku.edu and its subdomains

A new brand site for KU Communicators and campus partners, live at brand.ku.edu.

Role
UX Design and Research, Frontend Development, Graphic Design
Timeline
Jan 2023 to Apr 2024
Team
20+ designers, marketers and project managers
Tools
FigmaHTMLCSSJavaScript

The story in short

KU refreshed its identity, and its brand site had to catch up. People struggled to find guidelines and assets on the old site. I talked with Kansans about what KU meant to them, then helped turn the new identity into a design system and a brand site for campus partners. It is live at brand.ku.edu, and traffic across ku.edu and its subdomains grew 30% after launch, to about 100k visitors a month.

Overview

I worked on research, design and the redesigned pages, so KU Communicators and campus partners can find what they need.

  1. 01

    Interviews

    Conversations with Kansans about what KU means to them.

  2. 02

    Focus groups

    Small groups tested early brand elements and layouts.

  3. 03

    Information architecture

    I mapped and grouped the content so people could find the guidelines easily.

  4. 04

    Build

    Logos, type, color and spacing built into every page.

My role

I worked as a product designer and frontend developer on a team of 20+ designers, marketers and project managers.

01Empathize

User interviews

I met with Kansans, alumni, students, faculty and staff. I asked open questions about identity, traditions and how they feel about KU, then looked for patterns.

Kansans walking together through the Flint Hills prairie
Photo from the KU Brand Center. It shows the Kansas people and places the interviews were about.

What worked

Small talks

Short conversations worked better than surveys

Small conversations gave clearer insights than long surveys.

Early talks

We aligned early

Early design talks kept the brand direction in line with the site.

02Define

The problem

Goal

Build a brand site that reflects the new identity and makes guidelines and assets easy to find.

Issue 1

An outdated site

The old brand site did not match the new identity.

Issue 2

Hard to find things

KU Communicators had trouble finding clear guidelines and updated assets.

The solution

We reorganized the content and redesigned the pages. I mapped the content, proposed layouts, and worked with a developer to build the logos, type and color tokens into every page.

03Ideate

Information architecture

I mapped the content people needed most and grouped the guidelines to make sense. I proposed layouts and turned brand rules into usable components.

  1. Step 1

    Map the content

    I listed what people look for most.

  2. Step 2

    Group the guidelines

    I put related rules together.

  3. Step 3

    Propose layouts

    I turned the rules into page layouts and components.

Focus groups

I tested early brand elements and layouts with small focus groups, and watched people use the old site. I used what I saw to refine hierarchy, language and direction.

04Design

New identity

The refreshed brand became a digital system. It defined how logos, colors, typography and spacing showed up across the site. This graphic shows the core elements in the brand colors.

A simple graphic built from the KU brand colors and grid.

Visual system updates

We adjusted the type scale, tightened spacing and cleaned up the color tokens, mostly from testing and small fixes.

Making the brand easy to use

I reorganized the site so people could find what they needed. I grouped the content naturally and cleaned up confusing or outdated sections.

The new platform

“Towering Toward the Blue” comes from a line in KU’s Alma Mater. It became the brand platform for how KU looks, sounds and feels. The logo, Jayhawk and crimson and blue stayed. We checked each design choice against it.

Look

Bold and clear

Strong type, a visible grid and wide space.

Sound

Confident and warm

Active voice. Skyward words like climb, soar and build.

Feel

Proud of Kansas

Real campus photos and the colors people already knew.

Low-fi to high-fi

I started with boxes and added detail one layer at a time. Each step answered one question before the next began. I kept the early steps grey on purpose, so we discussed structure before color.

The home page coming together, from boxes to the final design. Each step is shown on its own below.
  1. 1

    Boxes only

    I drew boxes and labels, with no color and no real text. This showed the order and size of each block: the hero, positioning, goal and four guideline cards.

    Navigation Hero: slogan and one action Brand positioning Image Image Brand goal Guideline 1 Guideline 2 Guideline 3 Guideline 4 Footer
    Step 1. Structure only.
  2. 2

    Grey wireframe

    I added the real navigation, headings and copy. The slogan was the main text in the hero. Now we could check the hierarchy and the reading order.

    KU Brand Guidelines Photography Downloads Search Hero photo Towering Toward the Blue Explore Brand positioning Brand platform image Brand goal Guidelines Brand Editorial Design Social
    Step 2. Real content, still grey.
  3. 3

    Brand frame

    I added the holding box and pinpoints from the graphic elements. They showed how the brand frame sits on the page.

    KU Brand Guidelines Photography Downloads Search Hero photo Towering Toward the Blue Explore Brand positioning Brand platform image Brand goal Guidelines Brand Editorial Design Social Holding box with pinpoints
    Step 3. The red box and blue dots mark the holding box and pinpoints.
  4. 4

    High fidelity

    I added photos from the Brand Center, Kansas Blue and Crimson. Some layouts looked clean at this stage but felt hard to use, so I kept checking them against the grey versions.

    KU Brand Guidelines Photography Downloads Search Towering Toward the Blue Explore Brand positioning Brand goal Guidelines Brand Editorial Design Social
    Step 4. Photos and color.

Behind the scenes

The same steps on two more pages

I used the same steps for the guideline page and the downloads page.

KU Brand Guidelines Photography Downloads Search Design / Color palettes Design Unit identity Co-branding Typography Graphic elements University seal Color palettes Official marks Color palettes Primary Secondary Tints and shades (screen only) Accessible pairings Avoid these pairings
Guideline page. A side menu keeps people oriented. Swatches come first, then pairings to use and avoid.
KU Brand Guidelines Photography Downloads Search Downloads All Print Screen Commencement Graphic elements Download Download Download Download Download Download Download Download Need an official mark? Send a request. Request
Downloads page. Filters on top, one card per file, and a path to request an official mark.

Design system decisions

  1. Decision 1

    Keep the two core colors

    Kansas Blue (#0051ba) and Crimson (#e8000d) stayed, the colors people already knew.

  2. Decision 2

    Name every color

    Each color got a plain name, like Night, Lake and Sky, so everyone used the same words.

  3. Decision 3

    Never rely on color alone

    Every pairing passed a contrast check first. We listed the pairings to use and the ones to avoid.

  4. Decision 4

    Pick type by job

    Roc Grotesk and Moret for headlines. Gotham Narrow or Freight Text for body. KU’s rule set web body text at 12 to 16 px.

  5. Decision 5

    Use the grid and frames

    Square grid units for layouts, a thin Fire line for holding boxes, Lake dots for pinpoints.

  6. Decision 6

    Write in the brand voice

    Active voice, present or future tense, and “toward” instead of “towards”. We kept tower images rare.

Interactive

Try the KU color system yourself

Pick any two of the 17 brand colors, or one of the 8 pairs from the system, and see whether it passes the same contrast check we used.

KU Brand Color sandbox

Brand Center

Towering Toward the Blue

Logos, colors, type and graphics for everyone who tells KU’s story.

Text

Background

Behind the scenes

Code, type and graphics

Code
--ku-blue: #0051ba;     /* Kansas Blue, primary */
  --ku-crimson: #e8000d;  /* Crimson, primary */
  --ku-night: #003459;    /* text on light blue */
  --ku-lake: #2767ff;     /* links, pinpoints */
  --ku-sky: #73cbf2;
  --ku-steam: #dde5ed;    /* page tint */
  --ku-fire: #ff3042;     /* holding box line */
  --ku-brick: #971b2f;
  --ku-text: #333333;
  --space-unit: 8px;      /* square grid unit */
  --text-body: 16px;      /* web body: 12 to 16 */
Type
RoleTypefaceUsed for
DisplayRoc Grotesk, wide widthHeadlines
Headline accentMoretSubheads
BodyGotham Narrow, or Freight Text online12 to 16 px
FallbackArial and PalatinoEmail and slides
Graphics

Graphic elements we used as components.

Grid

Visible grid

Square units that frame a layout.

Frame

Holding box

A 1 pt Fire line with Lake pinpoints.

Accent

Crimson square

A crimson square with a radial fade.

Data

Discovery burst

A radial burst that stands for research.

Stars

Stars and spark stars

Small star shapes for ideas and sparks.

Place

Sunflower

Kansas’s state flower, for optimism.

05Prototype

Bringing it together

I worked with other designers and a developer to build the logos, typography, color tokens, spacing rules and accessibility updates into every page.

  1. Type

    Typography

    I used one type scale for every page.

  2. Color

    Color tokens

    We cleaned up and named the tokens.

  3. Space

    Spacing rules

    We made the spacing tighter and more even.

06Test

Testing

Focus groups and A/B tests of early concepts showed what was not working yet. They raised concerns about tone, the order of importance, and how people would really use some concepts.

Real use

Clean in Figma, hard to use

Real people found some of these layouts confusing.

07Outcome

The new brand system

30%Traffic growth across ku.edu after launch
20+Designers, marketers and project managers on the team
6Design rules written down once

Outcome

The new identity now sits in one system of logos, colors, type and usage rules.

After the new brand site launched, traffic across all ku.edu domains and subdomains grew 30%, to about 100k visitors a month.

You can see the live site at brand.ku.edu.

Visit the live brand site

08Learn

What didn’t work

Surveys

Surveys lacked depth

Many people rushed through them.

Familiarity

People liked the old brand

Many preferred the old fonts, colors and logo: status quo bias and the mere exposure effect.

A final note

The rebrand was a campus-wide effort with hundreds of contributors. My part was the brand site: research, design and the redesigned pages.

Takeaways

  1. 01

    Update visuals early

    It made the build smoother and more consistent.

  2. 02

    Test outside the design tool

    Layouts that look clean in Figma can feel hard to use for real people.

The Jayhawk statue on campus